FAQ

I don't see any available appointments?

I open my appointment book every month. If you don’t see availability on my schedule, please wait for the next month, or continue to check daily for any opening that may become available.

How do I prepare my hair for my appointment?  

See instructions on Policies page. Please follow instructions to avoid prep work fee.

Do you have a wait list?

No, there are no waitlist or cancellation list.  Please continue to check frequently for any available openings

Does my deposit go towards my services?

Yes, the deposit secures and holds your appointment.

Do you only cut curly hair?

No, I cut all hair types.

 

Where are you located?

124 West 24th Street Suite #34, New York, NY 10011

(located at Salons by JC)

Buzz 34 CALL on the key pad if the door is locked.

How long is the haircut appointment?

Haircut time is about 2-3 hours depending on you length and density.

What does the haircut include?

Dry/Wet cut, wash, style, dry and refine.  Only wash and go for curly clients.  Additional fee for blow out with Olaplex treatment. 

Do you offer consultations?

Yes, I offer consultations through email only.  Consultation is included in your haircut service. 

 

Is there parking around the area?

Yes, there are plenty of parking garages within the area, as well as street parking.  If you are not familiar with Manhattan, please make sure you pre locate the area prior to your appointment.  It is highly recommended to allow yourself enough time in case of any traffic and public transportation delays to ensure an on time arrival for your appointment. Punctuality is greatly appreciated.

What form of payments do you accept?

For online deposits all major credit cards.  For the rest of the payments, all major credit card or Cash.  We appreciate your generosity, we take cash only for tips.

How do I reschedule or cancel my appointment?

You can cancel your appointment by going to your original email when you booked, once you cancel, your deposit will be refunded.  Allow about 2-3 business days to transfer back into your account.

What is the best way to contact you?

All inquiries and questions that are not available online, can email directly at: info@themonacut.com

124 W 24th St Suite #34
New York, New York 10011

©2018 BY THE MONA CUT.