HAIR REQUIREMENTS

  • Come with a fresh Wash and Go. 

    • Clarify, cleanse and detangle your hair.

    • Hair must be all down and completely dry.  

    • Do not pull, pin, tie or push hair down tight, this stretches the curls.

    • Products can be on the hair but no oily or heavy products. 

    • No hat or scarf hair, please do not walk in with one.

    • No hair in any kind of braids.

    • Fresh wash and go can be 1-2 days old without too much manipulations.

  • Please make sure you follow instructions.  If hair requirement is not met, you will automatically be charge the prep work fee. We reserve the right to refuse services and will lose your appointment and deposit. 

  • For any questions, please email at info@themonacut.com

APPOINTMENTS

We value our client't time as well as ours.  All services require a 50% deposit in order  to reserve your appointment.  It will go towards your services.  All appointments must be booked. Services can take from 1-3 hours. There are no walk ins.

CANCELLATIONS

There is a 48 hours cancellation policy. If you  cancel or change your appointment in less than

48 hours your deposit will not be refundable

LATENESS

It's understood that things happen sometimes, so there is a 10-15 minutes grace period given for lateness.  If you are more than 30 minutes late, you will be charge lateness fee.  We reserve the right to cancel or modify services as needed to stay on time for all following appointments..

SUITE RULES

Only clients with appointments are allowed in the suite because of limited space.  There are plenty of waiting areas in the building for your guest. No walk ins.  Tips are greatly appreciated. We accept cash only for tips .

NO SHOWS

Please don't. Thanks

124 W 24th St Suite #34
New York, New York 10011

©2018 BY THE MONA CUT.