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Rules and Policies:

 

  • Please be sure to read and follow Hair Prep guide before booking an appointment. 

  • We have a 48 hour cancellation policy.  Deposits are refundable within the cancellation time frame, if cancelled less than 48 hours, deposits are non refundable.

  • We value our client't time as well as ours.  All services require a 50% deposit in order to reserve your appointment.  It will go towards your services.  

  • All appointments must be booked. No walk-ins. 

  • Services can take minimum 2 hours.  

  • It's understood that things happen sometimes, we encourage you to come on time to avoid Late Fee.  

  • We accept all major Credit Cards or Cash (non taxable and savings).  We appreciate your tips and we thank you in advance, we accept cash only.

  • Due to the COVID-19 climate and limited space, only guests getting a service are allowed in. Unfortunately no children, pets or additional patrons can accompany guests to appointments. 

  • Please refrain from bringing additional bags to the suite I.e. luggages, bicycles, strollers or large bags.

  • All guests must wash their hands in the bathroom.

  • We apologize but we will no longer be able to provide complimentary drinks and snacks during salon visits. We highly suggest bringing a water bottle of your own. Unfortunately, no eating or drinking will be allowed in the suite until further notice.

 

Thank you for respecting our safety protocols. We truly appreciate your patronage. If you have any questions, please feel free to email us at info@themonacut.com