COVID PRECAUTION

  • Clients must wear a mask at all times during the duration of the service. 

    • Make sure your mask is fitted.  It cannot be sliding off or opening up when you are talking. 

    • It must fully cover your mouth, nose and chin. 

    • We will have branded masks available and disposable for purchase at the suite.

  • Before you book, if you are traveling out of state, NY requires a strict policy for anyone to quarantine for 14 days.  (please refer to NY travel guidelines and list of states.)

  • You may wait inside, Salons by JC require only one patron per bench in the hallway.

  • Due to the COVID-19 climate, only guests getting a service are allowed in. Unfortunately no children, pets or additional patrons can accompany guests to appointments. 

  • Please refrain from bringing additional bags to the studio I.e. luggages, bicycles, strollers or large bags.

  • All guests must wash their hands in the bathroom or at the suite sink prior to being seated.

  • We have disposable gloves if you like, hand sanitizers, UV light to disinfect your phone or keys, we provide air purifier.

  • A mandatory Consent Form will be sent out 2-3 days before your appointments. All guests must sign online before entering the suite.

  • Provide us with an active email address.

  • All chairs and shampoo bowls will be sanitized before and after each guest in accordance with disinfecting guidelines (please refer to NYC reopening guidelines.).

  • We apologize but we will no longer be able to provide complimentary drinks and snacks during salon visits. We highly suggest bringing a water bottle of your own. Unfortunately, no eating or drinking will be allowed in the suite.

  • Lastly, we encourage getting a COVID test prior to appointment, though this is not mandatory.

APPOINTMENT RULES:

 

  • Please be sure to read and follow hair prep guide before booking an appointment. (scroll below)

  • We have a 48 hour cancellation policy, however if you are under the weather or feeling sick please let us know as soon as possible.    

  • We value our client't time as well as ours.  All services require a 50% deposit in order to reserve your appointment.  It will go towards your services.  All appointments must be booked. No walk-ins.  Services can take minimum 2 hours.

  • It's understood that things happen sometimes, we encourage you to come on time, not earlier due to capacity limitation.  

  • Payments, we accepting Credit Cards or Cash (non taxable and savings).  We appreciate your tips and we thank you in advance, we accept cash only. 

At this time, we can only give air hugs, or wave hello, though we know we can all use a hug! 

 

Thank you for respecting our safety protocols. We truly appreciate your patronage and can’t wait to see you all again at the suite! If you have any questions, please feel free to email us at info@themonacut.com

HAIR PREP

Come with a fresh Wash and Go. 

  • Clarify, cleanse and detangle your hair.

  • Hair must be freshly washed at least 48 hours upon your appointment.

  • Hair must be all down and completely dry, allowing your hair to set naturally.

  • Do not pull, pin, tie or push hair down tight, this stretches the curls.

  • Products can be on the hair but no oily or heavy products. 

  • No hat or scarf hair, this flattens the hair. 

  • No hair in any kind of braids or updo

Please make sure you follow instructions.  This is to have a better consultation and to see your current hair.  New or current clients.  If hair requirement is not met, you will automatically be charge the prep work fee.

We reserve the right to refuse services and will lose your appointment and deposit. 

For any questions, please email at info@themonacut.com

124 W 24th St Suite #38
New York, New York 10011

©2018 BY THE MONA CUT.