Service Adjustment Policy
At The Mona Cut, we want you to leave feeling confident and happy with your hair. Please note that all services are final and we do not issue refunds.
If you are not satisfied with your haircut, we offer adjustments within 2 weeks of your original appointment. These adjustments are intended for minor corrections, such as uneven lengths or smallareas that need blending. This is a dry cut only and does not include a full new haircut.
For color services, adjustments may be made within the scope of your original consultation, such as applying a toner or minor corrections. Any adjustments beyond the original consultation are subject to additional charges.Our goal is to ensure your hair looks and feels its best while maintaining professional boundaries and fair policies for both clients and stylists.